At Trinity Jewells, we are pleased to offer complimentary shipping on all orders, with no minimum purchase required. Our commitment to fast and secure delivery means that every item you purchase is shipped free of charge, fully insured, and carefully packaged to ensure its safe arrival at your home or office.
Shipping Methods :
- For US Orders Over $500 : Enjoy free overnight shipping. Your purchase will be delivered the next business day after it has passed our rigorous quality control checks.
- For US Orders Under $500 : We provide expedited two-day shipping, ensuring your items reach you quickly and securely.
- For International Orders Over $500 : We use expedited shipping services to deliver your order efficiently and reliably.
- For International Orders Under $500 : Your package will be shipped with a trusted carrier, ensuring safe and timely delivery.
Order Processing :
- Quality Control : All orders undergo thorough quality checks before shipping. Loose diamonds are dispatched immediately after inspection, while other jewelry and engagement rings may take one to three weeks for delivery, depending on the production schedule.
- Tracking : You can track your order’s status and shipping information by your Orders Section.
Delivery Protection :
- Insurance and Registration : Every item is insured and registered for its full value, providing peace of mind during transit.
- Shipping Partners : We utilize FedEx, UPS, or USPS (when applicable) to ensure that high-value packages are delivered quickly and safely.
- Address Requirements : Deliveries are made to physical business or home addresses only. We do not ship to PO Boxes. A signature is required upon delivery to ensure the safe receipt of your package.
- Alternate Shipping Address : If needed, you can specify an alternative shipping address. For credit card orders, we recommend shipping to an address that matches the one on file with your credit card company. We also offer the option to have your package shipped to a local UPS facility for pick-up.
International Shipping Information :
- Taxes and Duties : Trinity Jewells does not collect international taxes and duties. An estimated tax and duty amount will be provided during checkout. These additional costs will be collected by the carrier once your package arrives in your country.
For any questions or assistance with shipping, please do not hesitate to contact our Customer Service team. We are here to ensure that your experience with Trinity Jewells is as seamless and enjoyable as possible.
